Free delivery with minimum order of 150€ and free returns for all orders made from metropolitan France. During sales, clearances or private sales, returns are at the customer’s expense.
Outside France, the cost of delivery will be indicated before validation of the order.
Returns will be at the customer’s expense.
Delivery within France < 150€ = 4,60€ via Colissimo Relais Colis
Delivery within Europe minimum 7,60€ via Colissimo Relais Colis
Worldwide shipping minimum 18,70€
Mapoésie orders are shipped from our logistics centre. With some exceptions (ex : sales, private sales), orders are shipped on the same day if placed before 11 am on weekdays. No shipping on weekends or holidays.
You can follow your parcel at any time on the La Poste website.
Mapoésie facilitates returns. You can return an item within 14 days after receiving your order or bring it to our shop at 25 rue de la Fontaine au roi, 75011 Paris.
To return an item, log onto your account, select the order, click on "Return an item from this order" and follow the instructions. Returned items must be in perfect condition (with no trace of wear) and in the original packaging.
After verification, if these conditions are met, we will refund the items.
Return requests and refunds are processed on Thursday and Friday.